Universal Credit full service roll out plans


Currently people living in Birmingham and Coventry are expected to claim Universal Credit if they met the Gateway conditions. This means that a relatively small number of people are claiming Universal Credit. However this is set to change from November 2017 onwards.


The next stage of introducing Universal Credit is called full service and  means that any person making a new claim for :

  • Income Support,
  • Income Based Job Seeker’s Allowance,
  • Income Related Employment and Support Allowance,
  • Housing Benefit
  • Child Tax Credit or
  • Working Tax Credit

will instead be invited to make a claim for Universal Credit.

Some changes in circumstance for people on the old benefits system can also mean that they have to claim Universal Credit instead.


The dates when these changes come into effect are:

November 2017


Birmingham Broad St JCP

Birmingham City JCP

Birmingham South West JCP

Sutton Coldfield JCP

Washwood Heath JCP

Yardley JCP


December 2017


Erdington JCP

Handsworth JCP

Kings Heath


Perry Barr JCP

Selly Oak JCP

Sparkhill JCP


April 2018


Coventry Cofa Court JCP

Coventry Tile Hill JCP

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