Has your benefit stopped?

If your benefit has stopped then this page will give you more information on what you can do.

Latest News

More help for people who lose their motability carsMotability has now extended the level of help they give when people lose their motability cars either on transfer from Disability Living Allowance to Personal Independence Payment (PIP) or when their PIP award gets renewed. The length of time that they will continue to let you keep the car has increased from 3 weeks to […]Find out more...
New sanctions figuresBelow is the summary of a briefing on sanctions figures from Dr David Webster, University of Glasgow. This briefing  highlights high levels of Universal Credit sanctions with more people affected and with each person having more sanctions.   SUMMARY     “In the May 2017 statistical release, DWP has published statistics on Universal Credit (UC) […]Find out more...
Sanctions caused by DWP delays in updating change of addressProblems are being caused by DWP taking up to 5 months to amend address information they holdFind out more...

What you can do and further information

This section of the website gives advice on some of the most common reasons why your benefit payments may have stopped and what you can do about this situation. The benefits may have stopped following a sanction and more advice about sanctions can be found in Have you had your benefit sanctioned?, Jobseekers Allowance sanctions and Universal Credit SanctionsOther common reasons why people have no money are linked to the medical assessments procedures and more about this can be found in Changes to Incapacity Benefit, Severe Disablement Allowance and Income Support paid on the basis of sickness and   Have you failed a medical for ESA?.  Common problems affecting EU nationals are dealt with in EU nationals and genuine prospect of work issues. A broader range of problems which can leave you without income and suggested solutions is covered in the article What to do if you have no income? If you wish to dispute a decision that has been made against you, you will need to go through the Mandatory Reconsideration process. If you need help with any situation when your benefit has stopped see the article Where to get advice

Changes to Incapacity Benefit, Severe Disablement Allowance and Income Support Paid on the Basis of SicknessInformation about what happens when you are transferred from Incapacity Benefit, Severe Disablement Allowance and Income Support to Employment and Support Allowance and what you need to doFind out more...
Employment and Support Allowance (ESA) SanctionsInformation about what will happen if you are sanctioned while claiming Employment and Support Allowance and what you can do about thisFind out more...
EU Nationals and Genuine Prospect of Work IssuesInformation explaining the way the right to reside test applies to unemployed EU nationalsFind out more...
Have you failed a medical for Employment and Support Allowance (ESA)?Information about what happens if you are not accepted as having limited capbility for work and how to challenge this decisionFind out more...
Have you had your benefit sanctioned?Information about sanctions and how they are applied across the range of benefits and what you can do if you have been sanctioendFind out more...
Jobseekers Allowance SanctionsInformation about how sanctions are applied if you get Job Seekers Allowance and what you can do if your Job Seekers Allowance is sanctionedFind out more...
Mandatory ReconsiderationAn explanation of Mandatory Reconsideration the first stage of disputing a decision that has gone against you and how to make it work to increase your chances of successFind out more...
Repeat ESA ClaimsInformation explaining what will happen if you make a second claim for Employment and Support Allowance after a previous claim has been refused and what you can do about thisFind out more...
Universal Credit SanctionsInformation about how sanctions are applied if you get Universal Credit and what you can do if your Universal Credit is sanctionedFind out more...
What To Do If You Have No Income?Information about the main reasons you may have no income and suggestions of what you can do depending on your cirucmstancesFind out more...
Where to get adviceInformation about where to get face to face advice on benefits and financial issuesFind out more...